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Thread: Windows 8 keeps BSOD when using P2P and surfing net

  1. #21
    teng1984 is offline Junior Member Thread Starter Thread Starter
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    Re: Windows 8 keeps BSOD when using P2P and surfing net

    An latest BSOD has happened after I uninstalled MSI Afterburner and Core Temp, re installed net driver.

    I am now running verifier.
    Attached Files Attached Files

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  2. #22
    usasma's Avatar
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    Re: Windows 8 keeps BSOD when using P2P and surfing net

    You had a BSOD due to your ESET Firewall while those programs were still installed.
    Then you removed the problem programs and you had a BSOD that doesn't directly blame anything.

    I would suggest:
    1) Wait and see if you get another BSOD (sometimes removing the problem can cause a BSOD - so we want to be sure that you're still having them).
    2) Upload that memory dump with your next post
    3) Then run Driver Verifier according to these instructions: Driver Verifier Settings

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Feb  5 06:09:52.063 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-12636-01.dmp]
    Windows 8 Kernel Version 9200 MP (3 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 5:43:11.885
    Probably caused by :win32k.sys ( win32k!xxxReadPostMessage+16c )
    BugCheck 3B, {c0000005, fffff9600023df0c, fffff8800f987000, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff9600023df0c, Address of the instruction which caused the bugcheck
    Arg3: fffff8800f987000, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  XBrowser.exe
    FAILURE_BUCKET_ID: 0x3B_win32k!xxxReadPostMessage
      BIOS Version                  F8
      BIOS Release Date             10/11/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-880GM-UD2H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Feb  4 19:35:11.083 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-12714-01.dmp]
    Windows 8 Kernel Version 9200 MP (3 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 10:09:55.903
    *** WARNING: Unable to verify timestamp for epfw.sys
    *** ERROR: Module load completed but symbols could not be loaded for epfw.sys
    Probably caused by :epfw.sys ( epfw+1a30b )
    BugCheck 1E, {ffffffffc0000005, fffff801b388ed35, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801b388ed35, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_epfw+1a30b
      BIOS Version                  F8
      BIOS Release Date             10/11/2010
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  GA-880GM-UD2H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Feb  5 06:09:52.063 2013 (UTC - 5:00)**************************
    fltsrv.sys                    Tue Apr 10 09:23:29 2012 (4F843451)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    snapman.sys                   Thu Jul 26 06:05:35 2012 (5011166F)
    amd_sata.sys                  Mon Sep 17 04:40:39 2012 (5056E207)
    amd_xata.sys                  Mon Sep 17 04:40:43 2012 (5056E20B)
    EpfwLWF.sys                   Tue Sep 25 12:08:58 2012 (5061D71A)
    epfw.sys                      Tue Sep 25 12:09:02 2012 (5061D71E)
    eamonm.sys                    Tue Sep 25 12:11:19 2012 (5061D7A7)
    ehdrv.sys                     Tue Sep 25 12:12:24 2012 (5061D7E8)
    epfwwfp.sys                   Fri Nov 23 08:38:01 2012 (50AF7C39)
    RTKVHD64.sys                  Tue Dec 18 08:15:57 2012 (50D06C8D)
    Rt630x64.sys                  Thu Dec 27 19:04:06 2012 (50DCE1F6)
    nvlddmkm.sys                  Sat Dec 29 01:47:52 2012 (50DE9218)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Feb  4 19:35:11.083 2013 (UTC - 5:00)**************************
    ALSysIO64.sys                 Sat Jul  9 20:27:45 2011 (4E18F201)
    RTCore64.sys                  Tue Sep  6 08:24:50 2011 (4E661112)
    
    http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=snapman.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    aka John

    Microsoft MVP Windows Expert - Consumer
    My website: http://www.carrona.org/index.html

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  3. #23
    teng1984 is offline Junior Member Thread Starter Thread Starter
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    Windows 8 Chrome 24.0.1312.57

    Re: Windows 8 keeps BSOD when using P2P and surfing net

    The minidump that I previously posted was occurred after I uninstalled core temp , MSI Afterburner, re installed latest network driver and rebooted the system.

    I got two BSODs while I was running Driver Verifier for about two hours.

    The BlueScreenView shows it caused by tcpip.sys and dxgmms1.sys.

    Is it the network driver related? should I buy an new external lan card to replace the on-borad lan?
    Attached Files Attached Files
    Last edited by teng1984; 02-05-2013 at 11:07 AM.

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  4. #24
    usasma's Avatar
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    Re: Windows 8 keeps BSOD when using P2P and surfing net

    I would first suggest uninstalling your ESET Smart Security
    Then use this free tool to ensure any remnants are removed: How do I manually uninstall my Windows ESET security product? - ESET Knowledgebase
    Then install a free antivirus for protection while testing. Some links here: Free AntiVirus
    Then ensure that the Windows Firewall is enabled (go through the Action Center in the System Tray).
    Then monitor for further BSOD's

    I also suspect TuneUpUtilities and/or Acronis - simply because they are also present in each of the memory dumps. While this is not a firm diagnosis, it's certainly a significant coincidence IMO.

    If the BSOD's persist, and they continue to blame the networking sub-system - then I'd suggest trying another LAN card (and disabling the onboard one in the BIOS). FWIW - IMO it's always good to have a spare LAN card on hand in case yours goes down.

    Please note that these aren't listed as Verifier Enabled memory dumps - so it's most likely that this is a hardware issue (although a Windows issue is also possible, just less likely).

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Tue Feb  5 08:14:16.690 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-19437-01.dmp]
    Windows 8 Kernel Version 9200 MP (3 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 0:37:35.582
    *** WARNING: Unable to verify timestamp for Rt630x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
    Probably caused by :NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+121 )
    BugCheck C1, {fffff98022582d00, fffff9802258235e, cb42f8, 32}
    BugCheck Info: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
    Arguments: 
    Arg1: fffff98022582d00, address trying to free
    Arg2: fffff9802258235e, address where one bit is corrupted
    Arg3: 0000000000cb42f8, (reserved)
    Arg4: 0000000000000032, caller is freeing an address where nearby bytes within the same page have a single bit error
    BUGCHECK_STR:  0xC1_32
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0xC1_32_VRF_NETIO!NetioDereferenceNetBufferListChain
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Feb  5 07:36:16.495 2013 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-13104-01.dmp]
    Windows 8 Kernel Version 9200 MP (3 procs) Free x64
    Built by: 9200.16461.amd64fre.win8_gdr.121119-1606
    System Uptime:0 days 1:16:31.387
    *** WARNING: Unable to verify timestamp for Rt630x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
    Probably caused by :NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+121 )
    BugCheck 1E, {ffffffffc0000005, fffff8800186f673, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800186f673, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_VRF_NETIO!NetioDereferenceNetBufferListChain
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Tue Feb  5 08:14:16.690 2013 (UTC - 5:00)**************************
    fltsrv.sys                    Tue Apr 10 09:23:29 2012 (4F843451)
    TuneUpUtilitiesDriver64.sys   Fri May 25 06:28:19 2012 (4FBF5EC3)
    snapman.sys                   Thu Jul 26 06:05:35 2012 (5011166F)
    amd_sata.sys                  Mon Sep 17 04:40:39 2012 (5056E207)
    amd_xata.sys                  Mon Sep 17 04:40:43 2012 (5056E20B)
    EpfwLWF.sys                   Tue Sep 25 12:08:58 2012 (5061D71A)
    epfw.sys                      Tue Sep 25 12:09:02 2012 (5061D71E)
    eamonm.sys                    Tue Sep 25 12:11:19 2012 (5061D7A7)
    ehdrv.sys                     Tue Sep 25 12:12:24 2012 (5061D7E8)
    epfwwfp.sys                   Fri Nov 23 08:38:01 2012 (50AF7C39)
    RTKVHD64.sys                  Tue Dec 18 08:15:57 2012 (50D06C8D)
    Rt630x64.sys                  Thu Dec 27 19:04:06 2012 (50DCE1F6)
    nvlddmkm.sys                  Sat Dec 29 01:47:52 2012 (50DE9218)
    
    http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=snapman.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    Last edited by usasma; 02-06-2013 at 05:43 AM.
    aka John

    Microsoft MVP Windows Expert - Consumer
    My website: http://www.carrona.org/index.html

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  5. #25
    teng1984 is offline Junior Member Thread Starter Thread Starter
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    Re: Windows 8 keeps BSOD when using P2P and surfing net

    Please note that these aren't listed as Verifier Enabled memory dumps - so it's most likely that this is a hardware issue (although a Windows issue is also possible, just less likely).
    I have removed my new rams which were brought last month and replaced it with the old one although I tested them with 500% pass with ram test. It seems that no BSODs after that.
    I will test it for a longer time.

    Thanks again for your advice

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  6. #26
    teng1984 is offline Junior Member Thread Starter Thread Starter
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    Re: Windows 8 keeps BSOD when using P2P and surfing net

    I believe I have found the source of my problem, which is apparently quite common in ATi or nvidia cards.
    I've Never Had A BSOD While Playing a game tho. It's always Been when I'm idling, watching a youtube video Or using firefox or google chrome or using a p2p program . After I did this I never got a BSOD ever again.

    When idle the GPU lowers the clock speeds for the core and the memory quite drastically (324mhz core, 324mhz memory) compared to the default clock speeds of 954 and 2700 in order to save power. Apparently this causes problems specifically with windows 8 for some reason, where idle states will cause driver errors because of super low clocks. The fix is to set the idle clocks higher, in my case
    , I referred to [GUIDE] Nvidia Inspector GTX670/680 - disable boost / fixed clock speed / undervolting , and set the idle clocks to 424mhz core, 624 Mhz memory(10% higher) which prevent this problem from occurring.
    Last edited by teng1984; 02-08-2013 at 07:29 AM.
    usasma and kemical like this.

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  7. #27
    usasma's Avatar
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    Re: Windows 8 keeps BSOD when using P2P and surfing net

    Nice work teng1984!!!
    I'm glad to see that there's a documented link to this sort of issue.
    It helps me when trying to diagnose BSOD's at idle
    Thanks!!!
    aka John

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    My website: http://www.carrona.org/index.html

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