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Thread: Win8 Shows connected to internet, but unable to load any webpage/app

  1. #1
    neok182 is offline Junior Member
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    Win8 Shows connected to internet, but unable to load any webpage/app

    This is an Asus Zenbook UX32VD, it came with Windows 7 and i upgraded to Windows 8 on friday through the windows upgrade adivsor and everything went just fine.

    I connected to my network and internet with no problems on friday, saturday, and even this morning.

    Then upon opening the laptop a couple hours ago, i noticed my live tiles were not updating, then i tried to open a couple of them and they would not update, or not load. Then going to the desktop i opened chrome, firefox, IE, and a couple games, none could connect to the internet.

    Now according to the computer, it's connected to my network and it says "internet access" i've done all the troubleshooting and nothing comes back with an error.

    i opened an elevated command prompt and tried to ping my router and a bunch of websites and they all pinged just fine.

    Then i tried restarting the router, restarting the computer, doing a system restore since it installed a couple updates yesterday.

    no matter what i have done it's the same result. Windows shows connected to the internet and internet access, and pings work just fine, but nothing will actually load.

    So i put this to you all here, help me please!

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  2. #2
    neok182 is offline Junior Member Thread Starter Thread Starter
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    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    Quick update. I've done a dozen google searches with no help.

    I also just tried to use my USB/Ethernet adapter and it does show me being connected to the network with internet access, but nothing actually loads.

    tried pings again, worked fine.

    tried uninstalling my anti-virus, no change. tried another system restore to the start of W8 instal, no change.

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  3. #3
    Trouble's Avatar
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    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    Sounds like you may possibly have a DNS issue perhaps.
    Trying opening your browser and type this
    74.125.225.179
    into the URL address bar (not the search bar) and hit enter.
    Let us know if Google loads as a result or not.
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.









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  4. #4
    neok182 is offline Junior Member Thread Starter Thread Starter
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    Windows 7/Server 2008 R2 Firefox 12.0

    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    webpage is not available
    error 118 (net::ERR_Connection_Timed_Out): The Operation Timed Out.

    tried in chrome, firefox, and IE.

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  5. #5
    Trouble's Avatar
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    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    Open a command prompt and type]
    ipconfig /all | clip

    Then click the Post Quick Reply at the bottom of this post and click in the reply box and then Ctrl + V (paste)
    and we'll have a look
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.









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  6. #6
    neok182 is offline Junior Member Thread Starter Thread Starter
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    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    hopefully this is it:


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : NeoUltra-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : C4-85-08-3C-79-6E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
    Physical Address. . . . . . . . . : C4-85-08-3C-79-6E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : C4-85-08-3C-79-71
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6235
    Physical Address. . . . . . . . . : C4-85-08-3C-79-6D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d0d4:d30f:6b05:5b6f%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, October 29, 2012 10:38:13 AM
    Lease Expires . . . . . . . . . . : Tuesday, October 30, 2012 12:04:19 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 331646216
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-E4-93-FF-C4-85-08-3C-79-6D
    DNS Servers . . . . . . . . . . . : 209.42.47.67
    198.4.75.69
    198.4.75.100
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{974179B3-8B9D-41F8-ADD6-A13EDB9CCA48}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1823:fbff:47df:4a1d(Preferred)
    Link-local IPv6 Address . . . . . : fe80::1823:fbff:47df:4a1d%16(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

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  7. #7
    Trouble's Avatar
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    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    Which Anti Virus product were you using that you say that you have uninstalled?
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.









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  8. #8
    neok182 is offline Junior Member Thread Starter Thread Starter
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    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    I'm using Eset Smart Security. uninstalled it, no change. so i just reinstalled it.

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  9. #9
    Trouble's Avatar
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    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    Install the driver found here http://downloadcenter.intel.com/Deta...09%09%09%09%09 from Intel.
    If you have any questions regarding which file to use, click the "Which file should I download?" link at the top of the page.
    Yesterday was, Today is, but ahh Tomorrow...mystery, suspense and a promise of hope.









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  10. #10
    neok182 is offline Junior Member Thread Starter Thread Starter
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    Windows 7/Server 2008 R2 Firefox 12.0

    Re: Win8 Shows connected to internet, but unable to load any webpage/app

    installed the driver, no change at all.

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