Thread: Win8 Shows connected to internet, but unable to load any webpage/app

no change.

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\WINDOWS\System32>ping Google

Pinging Google [74.125.139.99] with 32 bytes of data:
Reply from 74.125.139.99: bytes=32 time=34ms TTL=45
Reply from 74.125.139.99: bytes=32 time=35ms TTL=45
Reply from 74.125.139.99: bytes=32 time=59ms TTL=45
Reply from 74.125.139.99: bytes=32 time=48ms TTL=45

Ping statistics for 74.125.139.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 59ms, Average = 44ms

C:\WINDOWS\System32>ipconfig

Windows IP Configuration


Wireless LAN adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 192.168.1.105
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.{C3596D73-2E43-406C-A854-C44B663C152B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:3c4f:11f3:47df:4a1d
Link-local IPv6 Address . . . . . : fe80::3c4f:11f3:47df:4a1d%15
Default Gateway . . . . . . . . . : ::

C:\WINDOWS\System32>

Don't see the DNS server listed for your Wireless LAN, probably because you left off the /all switch from the command. I assume it is properly reflect in the actual results and showing 192.168.1.1

If so and that had no impact on the problem then you can return it to automatic.

So you can ping host out on the internet by IP and FQDN (fully qualified domain names) so it would seem that there is nothing wrong with the network. But you cannot load a web page which would suggest that there is a problem with either internet port typically port 80 and or internet protocol(s) like HTTP.

This would suggest that either or both are being block at the router either by MAC address filtering or perhaps SPI (stateful packet inspection) but you say you have reset the router to factory defaults so I wouldn't expect either to be on by default and that other hosts on your LAN work without issue. So assuming there is nothing overly complicated in adding a trusted node to your router's LAN configuration that would seem to leave;

Software.... either firewall or security suite network filters. But you have indicated that you have removed your security software and disabled the native windows firewall without positive results. So....
Hold the WinKey and strike the R key and type
ncpa.cpl
hit enter
Select then right click the problem adapter and choose properties
In the box labeled "This connection uses the following items:"
examine what is checked and confirm that there are no filters associated with any such software.
Then as a last resort let's try resetting the IP stack and the winsock catalog and see if that helps
Open an elevated command prompt
Bottom left corner of the screen, right click the widget and choose Command Prompt (admin) and type
netsh winsock reset
hit enter
then type
netsh int ip reset resetlog.txt
hit enter
reboot
These two commands are usually intended to address network issues.... which you do not seem to actually have, so I am not expecting them to have any positive results in addressing the actual problem which seems to be only opening an actual web page in a browser.
You may want to run the native system file checker instead and see if there is any system file corruption, so....
Again from an elevated command prompt type
sfc /scannow
hit enter
see what that produces.

i pressed win+r and it brought up the run window

Since i don't really know what's what in here i'm just going to list them all

check - client for microsoft networks
check - epfw ndis lightweight filter
check - qos packet scheduler
check - file and printer sharing for microsoft networks
check - intel centrino wireless bluetooth + high speed protocol
NO check - microsoft network adapter multiplexor protocol
NO check - microsoft LLDP protocol driver
check - link-layer topology discovery mapper i/o driver
check - link-layer topology discovery responder
NO check - internet protocol version 6
check - internet protocol version 4

I reset the IP stack and no change

Currently doing the sfc scan

OK depending on the results of the system file checker?
Let's consider uninstalling all your currently installed browsers, Chrome, Firefox and IE (for IE use the control panel-> programs and features-> Turn Windows features on or off-> uncheck IE10.
Reboot.
Now let's try installing another browser you haven't use so far. Maybe Opera browser | Faster & safer internet | Free download or Safari Download Safari 5.1.7 - FileHippo.com
Obviously you'll need another computer (like the one you are currently using) and place the download on a thumb drive or burn it to a CD.
During the install, if you are asked to import any settings from another browser, choose no and finish the installation. Also you may want to use advanced setup options if available to avoid any bloatware that may accompany the download.

alright scan said everything was fine. uninstalled the browsers and i'm going to install opera here now.

Installed opera, did as you said, no change. same as before.

Hold the WinKey and strike the R key and type
msinfo32
hit enter
Click File->Save
Give it a name "Whatever.nfo" save it to your desktop.
Zip it up and attach it and we'll have a look and see if we can see any glaring issues.

Alright well here we go. hopefully this link works, let me know if it doesn't

https://docs.google.com/open?id=0B9R...zcycU1vVUlTYkU

OK, I can accept when I'm beaten.
The only thing that I see that looks peculiar to me is something called NACAgentUI (nacagentui.exe) evidently a product of Cisco although I can't find much about it out there in the world. Do you know or have any idea why this module is being loaded? As Cisco is a pretty big networking company maybe something dealing with a VPN or something.
Other than that, I got nothing.
You may need to begin considering a PC Refresh in which case you'll keep your metro apps but need to reinstall all your desktop apps, or a PC Reset in which case you will need to reinstall all apps, or since often upgrades can produce problems that are difficult to resolve, a custom clean install after backing up your critical data files.
Apologies
Randy