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Thread: Whenever I open a metro app my explorer crashes then recovers

  1. #11
    kemical's Avatar
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    Re: Whenever I open a metro app my explorer crashes then recovers

    If you can provide your system information, like motherboard, gpu, ect. I'll point you in the right direction.





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  2. #12
    setinhere is offline Junior Member Thread Starter Thread Starter
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    Re: Whenever I open a metro app my explorer crashes then recovers

    I've list my computer specs on my profile.

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  3. #13
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    Re: Whenever I open a metro app my explorer crashes then recovers

    Hi,

    I checked on the availability for audio drivers re your set up. Trouble is it's not as straight forward as it seems. The audio chip is actually made by Via although one is kinda led to believe it's something from Creative as the term 'X-Fi' is used. The chip is VT2020, if my info is correct, although all I could find on the Via site was drivers for VT2120. What I suggest is you try a post here:
    Crosshair Series Motherboards

    As other users will have most likely found a way around this and got full functionality (or maybe not), anyway they are probably the best guy's to speak to with this issue. Please let me know how you get on or if you need further help post back.





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    setinhere is offline Junior Member Thread Starter Thread Starter
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    Re: Whenever I open a metro app my explorer crashes then recovers

    Quote Originally Posted by kemical View Post
    Hi,

    I checked on the availability for audio drivers re your set up. Trouble is it's not as straight forward as it seems. The audio chip is actually made by Via although one is kinda led to believe it's something from Creative as the term 'X-Fi' is used. The chip is VT2020, if my info is correct, although all I could find on the Via site was drivers for VT2120. What I suggest is you try a post here:
    Crosshair Series Motherboards

    As other users will have most likely found a way around this and got full functionality (or maybe not), anyway they are probably the best guy's to speak to with this issue. Please let me know how you get on or if you need further help post back.
    VIA's web site is where I got those drivers that where causing me so much problems. I wouldn't recommend installing them on a board that has Windows 8 installed because of them making 8 so unstable.

    Where the Creative Supreme X-Fi comes in is the custom software that takes advantage of the advanced option on the VT2020 chip. This software may also be part of the problem because of the drivers provided by ASUS differ from those provide by VIA and how both companies implement driver instructions.

    Download version 10.1200A is the driver I had that was causing problem on my system. Note the chip version that is supports.

    VIA HD Audio Codecs VT1702S, VT1705, VT1708B, VT1708S, VT1716S, VT1718S, VIA HD Audio Codecs VT1802P, VT1819S, VT2021, VIA HD Audio Codecs VT1812S, VT1818, VT1828S
    Not the same but close.

    I've spent some time doing research on the VT2020 chip set. Seems VIA made that chip special for ASUS motherboards and even though they provide a generic driver for them they aren't 100% compatible with the chip. My case in point lol.

    I also emailed ASUS technical support when this problem started asking if they are going to provide updated drivers.

    [Problem Description]
    Is there going to be New Chip set, Audio, etc. Drivers coming out for Windows 8? I
    only see them for Windows 7 and previous windows.
    And there reply.

    Thank you for contacting ASUS Customer Service.

    My name is Fiona and it''s my pleasure to help you with your problem.

    Windows 8 driver or program is continually test and release, please wait for a little further, and so, the follow-up you could focus on the ASUS website, once the new version for it, it will released our official website.

    Thank you for your understanding!

    Welcome to refer Troubleshooting & FAQ for ASUS products in ASUS
    website:
    ASUSTeK Computer Inc. -Support-

    If you continue to experience issues in the future, please do not
    hesitate to contact us.

    Best Regards,
    Fiona
    So don't know if that was an auto form reply based on key words or "Fiona" just didn't understand my question.

    In conclusion, lol feel like I'm back in college writing a term paper, I'm just going to leave my system alone and cross my fingers hoping that ASUS is working on drivers and Windows 7 pro comes up on sale.

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  5. #15
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    Re: Whenever I open a metro app my explorer crashes then recovers

    I hope they do release something for that board as being an 'enthusiast' myself I can appreciate what a fine board that is. I'm a bit surprised though at the convoluted nature of the audio set up as usually simple works best but hopefully you won't have to wait too long.





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  6. #16
    setinhere is offline Junior Member Thread Starter Thread Starter
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    Re: Whenever I open a metro app my explorer crashes then recovers

    I'm not sure either. I'm a hardware guy and I have to dip my foot into software to get the hardware going but other then that I'm lost when you get to detailed on me lol.

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