Thread: File Explorer Freezing

Just letting you know that the issue seems to be gone ever since I applied that fix

Thanks for the follow up Cody. I'll keep my fingers crossed

Well, the issue has decided to return again. Keep in mind I am using a completely clean installation with fully up to date drivers for all my devices along with the newest BIOS for my motherboard.

It seems to be the same issue that was in the Release Preview where any media application (not sure if this applies to videos) will freeze after a long time if it plays in the background. It occurred with Windows Media Player and iTunes for me. If I let them play music for an hour or 2 and have no further interaction it will freeze. If I occasionally skip a song of pause it for example then it will not freeze.

Did you try windows update as there is the hotfix update for freezing?

I have all the available Windows Updates. From what I understand there was a hotfix for it in the Release Preview and the issue should be completely gone in the full release. But me and many other people still have it. The hotfix can't be installed on the full release and the manual workaround is supposed to be using bcdedit /set disabledynamictick yes but that doesn't help either.

You could try booting into safe mode and see if the freezing continues. If it does then it's likely a hardware issue if not then something is awry on the software side of things...

This being 100% the same hardware I used under Windows 7 I doubt it is necessary to spend 2 hours+ in safe mode to come to the conclusion that it's software based.

EDIT: I guess this is something only Microsoft can fix, unless it is somehow caused by secondary software. All I know is that it only happens when playing music, it has happened both in iTunes and Windows Media Player. Also as I said before if I interact with iTunes every so often (pause/play the music for example) then it doesn't freeze, I have not tried this in WMP because I never use it.

Seeing as the issue was in the Release Preview and it's something only Windows 8 causes, I will have to place the blame on Microsoft.

Could I possibly get any clues from the Event Viewer? If I check for errors around the time that it freezes and post them here? I have no clue what they mean or where exactly to look so it's useless for myself.

It froze at about 19:53 (because I left iTunes untouched for 1-2 hours) so I used the Reset button and this is all I can find in Event Viewer:

19:53:06 Critical - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

19:53:11 Error - The previous system shutdown at 19:49:02 on ‎2-‎12-‎2012 was unexpected.

No entries at all before that until 14:20:55 which has nothing to do with it.

I do however notice 1 Error and 1 Warning that are listed almost every single day:

Error - A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 51. The Windows SChannel error state is 900.

Warning - Intel(R) 82579V Gigabit Network Connection
Network link is disconnected.

My internet was down once yesterday but these 2 messages are listed almost every day when I am sure I had internet. However no freezes have occurred for a while, before today my last one was on the 29th (also 28, 27, 26, 25).