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Thread: File Explorer Freezing

  1. #11
    Cody Kaspers is offline Junior Member
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    Re: File Explorer Freezing

    I have not tried that yet no, as I just got back home yesterday and I really prefer not to reinstall it over a single issue, I have definitely confirmed that it is a problem with iTunes/WMP and only occurs when playing music. Any other application or anything else that generates sound gives me no issues. I'd rather find the source of the problem instead of just wiping it clean and risking that it returns.

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  2. #12
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    Re: File Explorer Freezing

    Does your gpu have sound capabilities for HDMI? Most AMD cards do and I've noticed unless I disable the gpu audio via the device manager I can get a crash now and again. Perhaps your seeing the same issue although i know your using nvidia, hence my question....



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  3. #13
    Cody Kaspers is offline Junior Member
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    Re: File Explorer Freezing

    Well as far as I know my cards have audio, but I do not use it. I don't even have an HDMI cable connected. I also see nothing listed in Device Manager that I could disable.

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  4. #14
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    Re: File Explorer Freezing

    Well I took a shot of my Device manager. The cards audio you can see disabled with the arrow next to it.




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  5. #15
    Cody Kaspers is offline Junior Member
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    Re: File Explorer Freezing

    Hahahaha, I was looking in the wrong place. NVIDIA High Definition Audio is listed 8 times... I guess I have to disable all 8 of them?

    Also yesterday I was able to use iTunes for a few hours without issues, but someone else mentioned it only happens when you don't interact with the program for a long time. I was switching songs and stuff quite a few times, maybe that made a difference.

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  6. #16
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    Re: File Explorer Freezing

    Having 8 of them doesn't sound right.. Can you post a screenshot and your system specification?



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  7. #17
    Cody Kaspers is offline Junior Member
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    Re: File Explorer Freezing

    In the meantime my system froze up again when I opened a 2nd File Explorer windows while moving some files around, I had no iTunes or Windows Media Player open at this time.

    When I reset the computer it suddenly booted with "Configuring Windows Updates" and it was stuck on 12% for a long time, obviously when I reset it again it kept happening so I used the Refresh Windows option with my DVD backed up my data and did a fresh installation. I am currently installing everything again, including drivers.

    I checked Device Manager again and it still shows the NVIDIA High Definition Audio 8 times, here's a screenshot.
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  8. #18
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    Re: File Explorer Freezing

    I did some checking and apparently it's correct. You could try disabling them but see how you go with the new installation.



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  9. #19
    Cody Kaspers is offline Junior Member
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    Re: File Explorer Freezing

    The issue occured again... I have now tried this fix: Workaround for Windows 8 freezing issues Within Windows.

    It seems multiple people are experiencing freezes.
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  10. #20
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    Re: File Explorer Freezing

    Did you also read they released a hotfix?

    Hotfix available for Windows 8 freezing issues
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