Insert the Flash Drive and choose Repair My PC. One of the options is the Command Prompt
Thread Starter

Insert the Flash Drive and choose Repair My PC. One of the options is the Command Prompt
Thread Starter

An update about my frozen computer.
Last night, I entered my password and left my computer running overnight. This morning, I was able to log-in and get to my Desktop Screen.
As soon as I tried to open my MS Access database, my computer froze.
I can use "Windows Key + X" but cannot open anything - Task Manager, Command Prompt, File Explorer.
I've just clicked on "Windows Key" and got to METRO Interface. Right now, my computer really froze. No reaction to the keyboard anymore. My mouse is movable.
What should I do?
Please help.
Last edited by zmechys; 01-23-2013 at 10:08 AM.
Thread Starter


Your first post would seem to suggest there was something bad happened when you tried to open the .pdf file.
Later you mention that the system locked up when you accessed your data base.
Any chance a virus is involved, and what anti-virus are you running. I haven't heard of a .pdf file containing a virus, but I do not know for sure. If it wasn't a virus, perhaps it caused a problem in Windows 8.
When you ran the System File Check, did you run it from offline as in the link?
How to Run the System File Checker (Sfc.exe) Offline in Windows 7 and Vista - The Winhelponline Blog
You are correct about folks with "Locked" drives (or partitions). But as far as I am aware, no one has determined what is locking the drive. And I have not had the experience, so I could only guess at the cause. But I am currently going through the suggestions in the link below to see what might be happening.
How to mount an NTFS partition read-only in Windows? - Super User

I suppose you could check the following to see if it is involved. It should be fairly easy. If some type of data corruption from Office is causing the problem, if you can get back in, you may have to repair that. You could also try booting into safe mode.
Boot to the Flash Drive, or another Windows 8 option to get you into the TroubleShoot - Advanced Options - Command Prompt (or something similar).
If you boot the flash drive, select Repair on the Second Screen.
You can use Diskpart to check or change an attribute setting on a drive or partition. In your case, if this is the situation, we do not yet know if the entire drive is locked or just one partition.
When you get to the command prompt, type Diskpart to open the utility.
Then type the following commands and enter after each. I will include an actual listing at the end. Check the list for which disk you want to inspect.
lis dis
sel dis 0
attri disk
Check what the Read-only state shos on the drive. If it is not set as Read-only, next we would check the volumes for the System and OS partitions. Substitute volume for disk.
Type exit to leave Diskpart.
C:\Windows\system32>diskpart
Microsoft DiskPart version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: Mine
DISKPART> lis dis
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 223 GB 1024 KB *
Disk 1 Online 119 GB 1024 KB *
Disk 2 Online 1863 GB 1024 KB *
DISKPART> sel dis 0
Disk 0 is now the selected disk.
DISKPART> attri disk
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No
DISKPART> lis vol
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 I DVD-ROM 0 B No Media
Volume 1 C Windows 7 NTFS Partition 223 GB Healthy Boot
Volume 2 FAT32 Partition 100 MB Healthy System
Volume 3 F Windows 8 NTFS Partition 118 GB Healthy
Volume 4 Recovery NTFS Partition 300 MB Healthy Hidden
Volume 5 FAT32 Partition 99 MB Healthy Hidden
Volume 6 D Data NTFS Partition 488 GB Healthy
Volume 7 E Video NTFS Partition 1374 GB Healthy
DISKPART> sel vol F
Volume 3 is the selected volume.
DISKPART> attrib vol
Read-only : No
Hidden : No
No Default Drive Letter: No
Shadow Copy : No
DISKPART>