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Thread: Green, blue,red screen

  1. 12-28-2012 #1
    mmcclark
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    Angry Green, blue,red screen

    Has anybody encountered after upgrading to windows 8 pro the red, green, blue screen? I get this, however if I let the computer set for awhile it stops and I can touch the mouse and windows 8 appears. Any help would be great. By the way new to this forum. Thanks

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  2. 12-29-2012 #2
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    kemical
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    Re: Green, blue,red screen

    Hi,

    do you mean the screens shown when starting the os for the first time? You don't seen those again once you've gone through the Personalise section. I don't know if you've rebooted since installing but you'll soon see they're not around..







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  3. 12-29-2012 #3
    mmcclark
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    Re: Green, blue,red screen

    No every time it reboots the screens are there. It alternates from red green blue etc and keeps repeating that. You can here that windows has loaded in the background. I have worked with DELL hours and hours on this and no fix. Frustrated so wenr back to windows 7. Thanks for your response.

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  4. 12-29-2012 #4
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    Re: Green, blue,red screen

    Hi,
    without more information i cannot offer any more advice. If you would like to pursue this further then I'd be only too happy to help. Can you list your machine, model and manufacturer thanks.







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  5. 12-29-2012 #5
    mmcclark
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    Re: Green, blue,red screen

    Dell inspiron 2320 touch screen

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  6. 12-30-2012 #6
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    Re: Green, blue,red screen

    I checked your manufacturer support page and there is a bios update. Is your system running the latest bios? Here's the link along with drivers for win 8 64bit:

    http://www.dell.com/support/drivers/...piron-one-2320







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  7. 01-28-2013 #7
    mmcclark
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    Unhappy Re: Green, blue,red screen

    Quote Originally Posted by kemical View Post
    I checked your manufacturer support page and there is a bios update. Is your system running the latest bios? Here's the link along with drivers for win 8 64bit:

    Drivers & Downloads | Dell United States
    I have found out what the problem is. The graphics card is not compatable with window8 and there is not a updated driver.

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  8. 01-29-2013 #8
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    Re: Green, blue,red screen

    I checked and there is a windows 8 driver:
    Drivers & Downloads | Dell United States







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  9. 01-29-2013 #9
    mmcclark
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    Re: Green, blue,red screen

    Quote Originally Posted by kemical View Post
    I checked and there is a windows 8 driver:
    Drivers & Downloads | Dell United States
    Thanks, I tried that one and it said it was not compatible with my graphics card.
    I can us windows 8 but if I restart it goes to those lovely screens, and after my computer goes into sleep mode or hibernation all I have to do is move the mouse and there the screen is for windows 8. I can do whatever I want in it, just don't restart. Maybe eventually they will find a fix. Thanks so much.

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  10. 01-30-2013 #10
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    Re: Green, blue,red screen

    Hi,

    I notice you said that you upgraded to windows 8. If this is the case then personally I'd perform a clean or custom install. That driver is definitely for your card and your machine plus it's on the manufacturers page. I doubt very much that there is an incompatibility issue here. Upgrades are not the best way to move over to a new os. Old files can be left behind leading to corruption and it's always better to perform a clean install.







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