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Thread: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

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    jenil is offline Junior Member
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    Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    Hey all,

    I am having a problem in my lenovo z560 laptop where whenevr i play 720p videos, the laptop automatically shuts itself down after a few minutes..
    At first i thot it was just that one video file, but soon i realised that it was all 720p video files, but normal HDTV files work great.

    So i came to the conclusion that mayb the fan was getting overheated and hence the laptop shuts down..
    But after a quick google search, i realised i should see the system event log where i found this



    Can anyone please tell me what it means and how i can solve it?
    I am incerasingly getting frustrated with my laptop shutting down while im watching movies or serials.

    Thanking you all in advance,
    Jenil

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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    That particular event just describes the unexpected shutdown.
    You may find something more useful in events that were logged immediately preceding that event. Checking both the system and application logs.
    Your suspicions with respect to temps could be relevant with respect to your GPU, CPU and or the overall system not being provided with sufficient cooling (you may want to install some software to help you monitor system temperatures) or you may have an issue with your Graphics Card driver so check your manufacturers website and see what they have in the way of an update for it.
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    jenil is offline Junior Member Thread Starter Thread Starter
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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    I updated the nvidia graphics driver with no avail.. Tried flashing my bios to latest version but it still didnt solve my problem..

    Here are the screenshots of my gpu temp while in idle mode, and watching 720p serial respectively...

    Attachment 1667Attachment 1667

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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    GPU at 99ºC - not good. Should be (at max) in the 70's (or even 80's), but not in the 90's!!!.
    Work on cooling solutions for the GPU - good airflow, cooler free of dust/dirt, fan working, adequate power, etc.
    If still overheating, I'd suggest testing the connection between the cooler and the GPU chip for adequate thermal paste (had one of these in an OEM system once - had to burn myself once or twice before I figured it out! :0)
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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    Is that an earlier model i3? If so, you don't have much chance of fixing it for prolonged graphic use. I had one a while back, but now I just use it for browsing or typing.

    David

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    jenil is offline Junior Member Thread Starter Thread Starter
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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    Quote Originally Posted by davehc View Post
    Is that an earlier model i3? If so, you don't have much chance of fixing it for prolonged graphic use. I had one a while back, but now I just use it for browsing or typing.
    Itz 1st gen i3 model
    I dont really play games or stuff on it..
    All i use it for is browsing and watching movies n serials...
    Though i gotta say i recently played and finished COD Black Ops 2 without any problem on this very laptop...

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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    OK. If you have had it working until now, take up Usasma's suggestion. Open it up and clean it out. Watching films is pretty much graphic intensive. Perhaps, with a little mileage on the laptop, the dirty cooling system is aggravated.
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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    Get a can or 2 or compressed air and blow out all your vents and ports of the laptop and then get a chill pad or laptop cooler for the laptop. I blow my laptop out at least once a month.

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    jenil is offline Junior Member Thread Starter Thread Starter
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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    Quote Originally Posted by davehc View Post
    OK. If you have had it working until now, take up Usasma's suggestion. Open it up and clean it out. Watching films is pretty much graphic intensive. Perhaps, with a little mileage on the laptop, the dirty cooling system is aggravated.
    Agreed it is graphic intensive... But nt as intensive as playing graphic hungry game on it, which worked perfectly fine...

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    jenil is offline Junior Member Thread Starter Thread Starter
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    Re: Laptop Shutting down automatically while watching 720p Videos (NO BSOD)

    Quote Originally Posted by bassfisher6522 View Post
    Get a can or 2 or compressed air and blow out all your vents and ports of the laptop and then get a chill pad or laptop cooler for the laptop. I blow my laptop out at least once a month.
    I tried opening the back panel of the laptop with watevr tools i had at my disposal...
    I managed to open up all but 2 of the screws as my screwdriver isnt thin enuf to reach them...
    I will get another screwdriver coming home from work...
    However i did manage to take a peek inside the hood..
    All i could see is dust dust n dust...
    The fan was full of dust as far as i could see...
    Will clean it out 2day..

    Here's hoping the dust is the only problem....

    P.S. atleast once a month? isnt dat wayy 2 much?

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