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Thread: Windows 8 Start Up Issue.

  1. #11
    DWreck is offline Junior Member Thread Starter Thread Starter
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    Re: Windows 8 Start Up Issue.

    sfcdetails.txt W7F_16-03-2013.zip

    I was finally able to get the CMD File you wanted, it has been Attached along with a New Log from the Tool I downloaded. All requests have been applied to the new Log.

    I Removed all of the "AMD Stuff" and Installed the Video Card Driver only.

    I'm not getting any BSOD's so I'll just assume you copied & pasted that section of your Post.

    MSI Afterburnner as well as the other software has been Removed.

    My System is currently Stable.

    I have ESET Smart Security 6 and Spy Hunter 4 that run on a regular basis. So I think I'm fine there, but I will Run a Scan now for your Convince.

    My System Scan is now Complete:

    ESET Smart Security 6 Found: 0 Threats
    Spy Hunter 4 Found: 0 Threats

    2 of those Drivers are for Virtual ISO Mounting. They are 2 different Programs, one I don't use, and the only way they can be Updated it to Reinstall the Programs. The one I Uninstalled clearly didn't get removed when I uninstalled it. The other Driver is for my PCI-E Slot apparently, and the Website provided is Updating my 10/100 Ethernet Port, which has nothing to do with that Driver. So I cant do anything about that sadly.

    All of those Crash Dumps are from me Hating Windows 8. Most of which will be "AtihdW86.sys". This is caused from me trying to Boot my System without a Video Card in it. If I take it out apparently the "HD Audio Device" (Which has nothing to do with the Video Card since its On Board Audio) causes my System to Crash. Most of the others are from AMD Drives Crashing due to the following, Over Clocking, Over Power Target, and Random Crashes during Game Play (For No Reason the Drivers Crash). As for the other Drivers, I cannot do anything they are installed with the Program they come with, and not Update-able. Anything that is there before 2012 should not be because I just got this HDD about 6 Months ago, unless those dates are release dates.

    I did all of this through Team Viewer on my iPhone so excuse me for any Typos.
    Last edited by DWreck; 03-16-2013 at 11:55 AM.

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  2. #12
    Saltgrass is offline Senior Member
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    Re: Windows 8 Start Up Issue.

    The file the SFC cannot repair is batmeter.dll which might not be related to you larger situation. On the other hand, it might be involved with the ACPI power system and needed for some purpose.

    The file was referenced by update KB2756872.

    The link I gave you at Microsoft describes how to replace a file if you have a good copy somewhere.

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  3. #13
    DWreck is offline Junior Member Thread Starter Thread Starter
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    Re: Windows 8 Start Up Issue.

    Quote Originally Posted by Saltgrass View Post
    The file the SFC cannot repair is batmeter.dll which might not be related to you larger situation. On the other hand, it might be involved with the ACPI power system and needed for some purpose.

    The file was referenced by update KB2756872.

    The link I gave you at Microsoft describes how to replace a file if you have a good copy somewhere.
    So would you like me to Download this Update and Install it Manually?

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  4. #14
    Saltgrass is offline Senior Member
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    Re: Windows 8 Start Up Issue.

    I would suggest if it bothers you, try to replace it using the info on the link. It is an old update, so I would leave it alone.

    You can probably get a copy of that file from another system or maybe from install media if you were to mount the .iso, or use 7 zip to retrieve it. Since I have not had the experience of having a file not repairable, I am not sure as to how to advise if you decide you need to replace it.

    It has always bothered me that the system says both the file and its backup are corrupted. I don't know exactly what is compared on the System Check, but there may be some type of database that actually has the incorrect info...

    If you want to pursue the issue, we might be able to help.

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  5. #15
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    Re: Windows 8 Start Up Issue.

    Sorry about the BSOD references - I do a lot of BSOD work, so my canned speeches are peppered with references to them.
    Still, we've got the reports so I'll have a look at them.

    To summarize up front:
    1) I believe there is a problem with conflicting antiviruses and firewalls. Only use one anti-virus and one firewall at a time (to include Windows Defender and the Windows Firewall)
    2) You also have a BSOD problem with your video sub-system. This may/may not affect the startup issues, but it should be repaired also.
    3) Gotta wonder, with this number of errors, if malware is involved (it may have slipped by when the antivirus'/firewalls were fighting with each other). I'd suggest starting with a couple of these free scans: Free Online AntiMalware Resources

    So, here we go. Read through all of this before trying to repair anything - I may repeat stuff. Good luck!

    Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Ton's of video drivers errors - STOP 0x117's and 0x141's mostly. These are BSOD's that don't show the blue screen. Usually you'll get the "Video driver has recovered from an error" message when you see these. Try the troubleshooting steps here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

    Also a bunch of STOP 0x3B and 0xA0000001 (an ATI internal error code)
    Of all the errors (I counted 66 total) there's only one that doesn't directly reference the video drivers. As such I'd have to conclude that this is a video issue - and with the number of different errors I'd have to wonder if this is a hardware problem with the video card.

    Please don't use CCleaner while we're troubleshooting - it removes log files and dump files, which we need for our analysis.

    I see that you have OCCT installed. When did you run it, which tests did you run, and what were the results of each test that you ran?

    MpsSvc service has many Access Denied errors. This is a component of the Windows Firewall.

    The AdvancedSystemCareAntivirus service terminated unexpectedly - there are many of these errors
    Other errors with it are suggestive that the interactive portion of the program is blocked by your system settings:
    The Advanced SystemCare Service 6 service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
    I noted ESET, Advanced System Care and the Windows Firewall present. Please uninstall all anti-virus/internet security/firewall applications, then ensure that the Windows Firewall and Windows Defender are turned on. Feel free to reinstall the ESET once the system has become stable again. When you do so, check to make sure that the Windows Firewall is turned off (only run one anti-virus and one firewall at a time).

    Windows Update failures are listed, please make sure that you get ALL available Windows Updates

    The WinRing0_1_2_0 service failed to start due to the following error:
    The system cannot find the file specified.
    Lot's of WinRing0 errors - I suggest uninstalling this program - it's usually associated with RealTemp, Corsair Link2 (known BSOD issues w/Win8), and/or Razer GameBooster

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Found other bugchecks that aren't shown in the WER section of MSINFO32 - at least one STOP 0x50 and one STOP 0x109 was found.
    Also found this:
    Event[17870]:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 2013-03-16T03:07:27.000
    Event ID: 1005
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DWreck
    Description:
    Unable to produce a minidump file from the full dump file.
    Ton's of SRUJet and Software Protections Service errors in the Application log file.
    ?malware?
    But this entry suggests hardware:
    Event[47730]:
    Log Name: Application
    Source: ESENT
    Date: 2013-03-16T08:40:01.000
    Event ID: 476
    Task: Database Page Cache
    Level: Error
    Opcode: Info
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DWreck
    Description:
    svchost (1424) SRUJet: The database page read from the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 2543616 (0x000000000026d000) (database page 620 (0x26C)) for 4096 (0x00001000) bytes failed verification because it contains no page data. The read operation will fail with error -1019 (0xfffffc05). If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
    Lot's of different results if you search for SRUJet on the web - but most seem to point to hardware. Although this article did refer to antivirus scans causing it: "The information store terminated abnormally" error message and event ID 447 is logged

    At this point, my suggestion is to remedy the multiple antivirus/firewall problems and see if that stops these errors in the Application log file.
    aka John

    Microsoft MVP Windows Expert - Consumer
    My website: http://www.carrona.org/index.html

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  6. #16
    DWreck is offline Junior Member Thread Starter Thread Starter
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    Re: Windows 8 Start Up Issue.

    Sorry guys, I think I must of done something seriously wrong here. I cant Post the System. I am going to reinstall Windows. Thank you very much for the support everyone.

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  7. #17
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    Re: Windows 8 Start Up Issue.

    Sorry to hear that. Please let us know how things work out for you.
    aka John

    Microsoft MVP Windows Expert - Consumer
    My website: http://www.carrona.org/index.html

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  8. #18
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    Re: Windows 8 Start Up Issue.

    It's been said before, many times, but.
    When you have reinstalled, get a free image program (macrium?). Make an image in a safe place - another HD or external. Keep the images updates running. A problem such as you have experienced would have taken 10 minutes to solve, instead of four days.

    David

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  9. #19
    DWreck is offline Junior Member Thread Starter Thread Starter
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    Windows 8 Chrome 26.0.1410.64

    Re: Windows 8 Start Up Issue.

    I'd just like to update you guys. It's been about a month now and I have rebuilt my PC. Well, actually I really built a new PC. A lot better then the one before. I am proud to say that this issue has not come back again! But I have a new issue that is irrelevant to this topic so I will open a new thread. Just in case you guys might be able to help I will link it once its up. Also, Dave thanks for the tip. I always did have a backup but that was the backup. Because I didn't mind the issue until I saw what it did I was already overwriting my backup. I tried it anyways and lost a weeks worth of work to see if it would help but like I said, I already saved it with the issue on it...

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