Win8 BSOD

**ableallen** · 02-26-2013

I have had this problem frequently and its really got me

. I used the Whocrashed program and followed what it said to do and it happened again. This is what it says:
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\windows\Minidump

Crash dumps are enabled on your computer.

On Wed 2/27/2013 6:58:51 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\022613-26972-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x2A8E9000, 0xFFFFF8801911E1C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Wed 2/27/2013 6:58:51 AM GMT your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably caused by the following module: win32k.sys (win32k!EngAcquireSemaphore+0xD16)
Bugcheck code: 0x3B (0xC0000005, 0x2A8E9000, 0xFFFFF8801911E1C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Wed 2/27/2013 6:03:34 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\022613-24258-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x2B606000, 0xFFFFF8801990FFC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Wed 2/27/2013 5:48:43 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\022613-30139-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x2B449000, 0xFFFFF88019A44FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Wed 2/27/2013 5:35:22 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\022613-28688-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0x97D55000, 0xFFFFF88019A59FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 2/25/2013 5:44:21 PM GMT your computer crashed
crash dump file: C:\windows\Minidump\022513-32963-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7A040)
Bugcheck code: 0x3B (0xC0000005, 0xC397D000, 0xFFFFF8801A828FC0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sun 2/24/2013 12:00:27 AM GMT your computer crashed
crash dump file: C:\windows\Minidump\022313-44475-01.dmp
This was probably caused by the following module: bcmwl63a.sys (bcmwl63a+0x5BFAE)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88007ABEFAE, 0xFFFFF8801B1C4798, 0xFFFFF8801B1C3FD0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\drivers\bcmwl63a.sys
product: Broadcom 802.11 Network Adapter wireless driver
company: Broadcom Corporation
description: Broadcom 802.11 Network Adapter wireless driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bcmwl63a.sys (Broadcom 802.11 Network Adapter wireless driver, Broadcom Corporation).
Google query: Broadcom Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

7 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

bcmwl63a.sys (Broadcom 802.11 Network Adapter wireless driver, Broadcom Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

What can I do to fix this problem before I have it wiped out and Win7 installed?

**kemical** · 02-26-2013

Often with bsod's there might be another culprit lurking behind the scenes and to determine what exactly is causing your issue we really need to see the actual dmp file. Please read the following thread and attach to next post.

How To Ask For Help With BSOD

**Lisa Ann** · 02-26-2013

My BSOD crashes also happen with Firefox and my WhoCrashed report has virtually the same errors (except for the Broadcom driver). I searched the internet for the ntoskrnl.exe (nt+0x7A040) and win32k.sys (win32k!EngAcquireSemaphore+0xD16) errors found a possible fix on the Microsoft community. Many individuals are having this issue and it may help you if you have an AMD/ATI graphics driver. I updated my graphics driver and am using it now and awaiting another BSOD. I have one, I am going to uninstall the 2778344 update and hide it in the future until there is a resolution. These BSOD's have been happening daily since the recent updates - specifically when I open Firefox. The issue renders the computer useless when you can't get through a day without 10 BSOD's. Not a lot of work got done over the past week + from this stinkin computer!

Here is the help link:

Windows 8 System Service Exception error - Microsoft Community

**ableallen** · 02-27-2013

Here is the file with every thing ( I used the grab all button ).W7F_27-02-2013.zip

**usasma** · 02-27-2013

I do not suggest removing/omitting Windows Updates. There's no telling what reliability/performance/security issues that you may encounter. I suggest that, if you're having issues with the AMD/ATI drivers, you should either get a more updated version - or roll back to a previous version that doesn't have these issues. IMO the Windows Updates are more thoroughly tested than most other updates and are, therefore, more reliable. That being said, I do understand that this impacts the functioning of your system and you may have to do whatever it takes to make the system work for you.

This device is disabled. Is this deliberate? If so, why?

Realtek PCIe FE Family Controller PCI\VEN_10EC&DEV_8136&SUBSYS_397F17AA&REV_05\4&3A4 E893B&0&00A8 This device is disabled.

Please ensure that you: Re-enable the device and update it's drivers. You can re-disable it after this if you'd like.

Please uninstall the Western Digital software. It's drivers date from 2008 and are known to cause BSOD's on some Windows systems.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:

**************************Wed Feb 27 01:58:51.941 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022613-26972-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:0 days 0:54:51.071
Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 2a8e9000, fffff8801911e1c0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000002a8e9000, Address of the instruction which caused the bugcheck
Arg3: fffff8801911e1c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
  BIOS Version                  6CCN93WW(V8.05)
  BIOS Release Date             10/02/2012
  Manufacturer                  LENOVO
  Product Name                  20137
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Feb 27 01:03:34.816 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022613-24258-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:0 days 0:14:26.946
Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 2b606000, fffff8801990ffc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000002b606000, Address of the instruction which caused the bugcheck
Arg3: fffff8801990ffc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
  BIOS Version                  6CCN93WW(V8.05)
  BIOS Release Date             10/02/2012
  Manufacturer                  LENOVO
  Product Name                  20137
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Feb 27 00:48:43.469 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022613-30139-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:0 days 0:07:11.597
Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 2b449000, fffff88019a44fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 000000002b449000, Address of the instruction which caused the bugcheck
Arg3: fffff88019a44fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
  BIOS Version                  6CCN93WW(V8.05)
  BIOS Release Date             10/02/2012
  Manufacturer                  LENOVO
  Product Name                  20137
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Feb 27 00:35:22.685 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022613-28688-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:1 days 11:50:24.219
Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, 97d55000, fffff88019a59fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000097d55000, Address of the instruction which caused the bugcheck
Arg3: fffff88019a59fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
  BIOS Version                  6CCN93WW(V8.05)
  BIOS Release Date             10/02/2012
  Manufacturer                  LENOVO
  Product Name                  20137
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Feb 25 12:44:21.326 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022513-32963-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:1 days 17:43:10.309
Probably caused by :win32k.sys ( win32k!SURFACE::bDeleteSurface+5b6 )
BugCheck 3B, {c0000005, c397d000, fffff8801a828fc0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 00000000c397d000, Address of the instruction which caused the bugcheck
Arg3: fffff8801a828fc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  AwesomiumProce
FAILURE_BUCKET_ID: 0x3B_win32k!SURFACE::bDeleteSurface
  BIOS Version                  6CCN93WW(V8.05)
  BIOS Release Date             10/02/2012
  Manufacturer                  LENOVO
  Product Name                  20137
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb 23 19:00:27.332 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\022313-44475-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime:5 days 18:43:52.268
*** WARNING: Unable to verify timestamp for bcmwl63a.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
Probably caused by :bcmwl63a.sys ( bcmwl63a+5bfae )
BugCheck 1000007E, {ffffffffc0000005, fffff88007abefae, fffff8801b1c4798, fffff8801b1c3fd0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88007abefae, The address that the exception occurred at
Arg3: fffff8801b1c4798, Exception Record Address
Arg4: fffff8801b1c3fd0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_bcmwl63a+5bfae
  BIOS Version                  6CCN93WW(V8.05)
  BIOS Release Date             10/02/2012
  Manufacturer                  LENOVO
  Product Name                  20137
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

**************************Wed Feb 27 01:58:51.941 2013 (UTC - 5:00)**************************
wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)
LhdX64.sys                  Mon Jan 11 10:06:58 2010 (4B4B3E92)
bcmwl63a.sys                Tue Mar 13 20:31:05 2012 (4F5FE6C9)
AcpiVpc.sys                 Mon May 14 21:18:53 2012 (4FB1AEFD)
CHDRT64.sys                 Tue Jun 26 22:08:29 2012 (4FEA6B1D)
dump_storahci.sys           Wed Jul 25 22:30:35 2012 (5010ABCB)
SynTP.sys                   Tue Aug 14 18:52:13 2012 (502AD69D)
vm331avs.sys                Fri Aug 24 05:07:35 2012 (50374457)
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Feb 27 01:03:34.816 2013 (UTC - 5:00)**************************
bcmwl63a.sys                Mon Jul  9 22:52:51 2012 (4FFB9903)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Feb 27 00:48:43.469 2013 (UTC - 5:00)**************************
wsvd.sys                    Wed Jun 13 05:10:30 2012 (4FD85906)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb 23 19:00:27.332 2013 (UTC - 5:00)**************************
bxvbda.sys                  Mon Jul 23 19:30:50 2012 (500DDEAA)
evbda.sys                   Tue Jul 24 08:22:19 2012 (500E937B)

**kemical** · 02-27-2013

John beat me to it... Thanks John.

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