Thread: Problem downloading programs & saving files (word, paint etc)

Hi Vic,

Please list your system and what media you used to upgrade. It may be the case that a clean or custom install is needed.

Hi Kemical,

Thanks for the reply. I downloaded Windows 8 Pro and I did not order for the back-up CD since it will cost me another $25.00.

System Type: 32bit Operating System, x86 based processor
Processor: Geniune Intel (R) CPU, T2050 @ 1.6Ghz
Ram: 2.5GB

Hope that there is a way that I don't need the CD.

Thanks

Hi Vic,

let's try this first and see how we go..

Open the charms by moving the mouse cursor to top or bottom right. Click settings, change pc settings and then General. Scroll down and look for reinstall windows. This will remove all your settings,files and apps so back up what you can.

Originally Posted by kemical

Hi Vic,

let's try this first and see how we go..

Open the charms by moving the mouse cursor to top or bottom right. Click settings, change pc settings and then General. Scroll down and look for reinstall windows. This will remove all your settings,files and apps so back up what you can.

HI Kemical,

I tried this but when I get to choosing the "GET STARTED" it won't respond. Actually I tried every button in the general settings and they all won't respond.