Thread: Blue screen after install hp envy 15

Did you ever run Windows 8 on the system before the SSD?

If you have a network adapter, you might check to make sure the driver is identifying it correctly, and try adjusting the Power Management in its properties in Device Manager. I just say this because Windows 8 gave me problems with my Ethernet adapter, so it might be similar to your situation.

If you have any more info, someone might notice other things. Any log entries in Event Viewer?

Originally Posted by Saltgrass

Did you ever run Windows 8 on the system before the SSD?

If you have a network adapter, you might check to make sure the driver is identifying it correctly, and try adjusting the Power Management in its properties in Device Manager. I just say this because Windows 8 gave me problems with my Ethernet adapter, so it might be similar to your situation.

If you have any more info, someone might notice other things. Any log entries in Event Viewer?

Yes I did, but I formatted the SSD before installing.

I looked in the Device Manager and this is what I found. I didn't have anything plugged in my computer, I don't know what that unknown device is, maybe that's the problem?
And I have bluetooth, wireless adapters, and Ethernet Port, I am not that good with device manager so you'll have to tell me which one i need to adjust.
http://i.imgur.com/2wOaU.png


I've only been able to catch what the problem is when it blue screens for a few seconds, but I think is said critical_read_process, but not entirely sure.

The Unknown device might be the Intel Management Engine. There is a driver for it, but it should not cause blue screens.

You might see if there is a BSOD forum here, or go to the one on the Windows 7 forum. You will find a sticky that explains what might be required for someone to diagnose the problem.

Originally Posted by Saltgrass

The Unknown device might be the Intel Management Engine. There is a driver for it, but it should not cause blue screens.

You might see if there is a BSOD forum here, or go to the one on the Windows 7 forum. You will find a sticky that explains what might be required for someone to diagnose the problem.

It just happened again this time I was able to read it. The reason was CRITICAL_PROCESS_DIED

I can provide memory dump files if that will help.