The original is here, for those who care to read it:"Usability Expert: Windows 8 on PCs is Confusing, a Cognitive Burden" I don't think it has ever been an undercover secret, that Windows 8 was designed with the operational priority pointing at tablet users. But I have never seen the problem that those who have examined it, seem to be having. It is quite easy, even for a newbie, to bypass the Metro screen and be able to use the legacy desktop, with ones own software installed, and with full multi tasking ability. This comment, out of the context, needs thought. " Is it a mistake to force people to relearn an interface that has been popular for 20 years". When Vista was released, yes, the "interface" ( I guess she means the desktop with that word?) was pretty much the same. But things had moved around. This presented an even worst situation for those who had been using xp for years. The navigation between items had changed by something like 50%. In Windows 8, if a user goes directly to the Desktop, it is exactly the same as its predecessor, excepting the loss of the Start globe and it's associated menu. This can easily be rectified by the use of a third party start menu - there are several available. "The duality of Desktop-Metro is likely to confuse at least some of the users." Not really. If, following my previous remark, you use your third party software, you would possibly operate endlessly without even seeing the Metro screen again! I am not sure what she means by "content". Your own comment "Why spend all that money on something that you just... what... shop on? ", does indicate a lack of deep examination of the Metro possibilities. I do not see anything which directs it, strictly, towards the purchase of any products. It offers all the legacy built in items, and the "Store" has a huge range of free products, as well as those which you should purchase (as always!) . Fwiw, I am using the Metro "interface" as a start menu, and have no problems with it. Most of the author's following comments are a little repetitive, Your comments are fair, but I tend to think that, in the case of Windows 8, original assessments were made by cynics, and now it has become a case of "give a dog a bad name"